Is usually there a way to view the call info that can become found on the phone such as received calls, positioned phone calls, and missed phone calls?
How to view call history for users on Cisco Unified Communications Manager? Ask Question 2. Is there a way to view the call information that can be found on the phone such as received calls, placed calls, and missed calls? Call history in Cisco Unity. Cisco Unified The IP 7962G Phones Quick Reference Guide Place a Call Use one of the following methods to place a call:.Lift the handset and dial the number.Dial the number, and then lift the handset.Dial the number, and then press the Dial soft key.local off campus, dial 8 then 7 digit number.
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Sórry I'michael not 100% certain whether you are usually looking to watch this info on the phoné (which you cán usually perform by visiting the 'Directories' area on a lot of Ciscos), or look at this info from the CUCM server (I believe this is usually the situation).
You would like to look into Call Data Information (CDRs), which are records taken for each call produced through the program. Note that this may not really neccessarily become taking place by default and may need some construction. On edition 7.1 of CUCM at least, you can find it under Tools in the Ciscó Unified Serviceability section of your CUCM internet interface.
There will be quite a bit to getting a complete knowing of it (which I definitely dont possess) but this should hopefully lead you in the right direction.
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